Company:

  • What is B-Trex?

    B-Trex is a next-generation digital asset exchange and custodian headquartered in London. We are fully-licensed and fully-regulated.. We allow both individual and institutional customers to buy, sell, and store digital assets (e.g., bitcoin, ether, or Zcash). When we began this journey in 2015, our goal was simple: build a world-class digital asset exchange and custodian based in the World. Throughout our development process, we were guided by the following core principles: We continue to adhere to these principles as we build new features and improve the Gemini experience

  • How do I sign up for B-Trex?

    Register for an individual account,make deposit and trade

  • How long does it take to be verified?

    We are not able to set a specific timeline for verifications. However, our team is working quickly to have you verified as soon as possible. The following documents are required for your verification:U.S. Applicants Proof of identity — your valid government issued ID or driver’s license International Applicants Proof of identity — your passport Proof of address— a full-page scan of either a bank statement, utility, cable, or cell phone bill for service to your home address (e.g., electric, gas or water). The document must display your name, current residential address, and must be dated no later than 90 days prior to the date of submittal.

  • I cannot find the email with the verification code

    Check your spam folder for emails from admin@b-trex.com. If you still cannot find it, you can resend the verification code with the directions below: - Go to https://b-trex.com/register/confirm-email; - Click "Didn't receive an email? Check your spam folder for admin@b-trex.com or resend email." to send another verification code to your registered email address. If the problem persists, please contact support@b-trex.com..

  • Is there an age restriction to register?

    Yes, in order to register for a b-trex.com account you must be at least 18 years-old. For more information, see Using our Services in our User Agreement.

More:

  • How do I perform a trade?

    For quick trades, you can also use the blue down arrows next to buy or sell orders to directly buy or sell to those order

  • What are my trade limits?

    B-Trex is committed to providing fair and efficient price discovery. The limits and statements below are designed to improve the overall trading experience on our markets. Stale Order Removal: The maximum lifetime of any order is 28 days. Any order older then 28 days will be automatically canceled by the system and all reserved funds will be returned to your account. Minimum Trade Size: The minimum trade value for orders is 100,000 Satoshis (.00100000). There is also a minimum trade quantity. For example, DOGE trades at 22 satoshis. The minimum trade quantity is 4500 DOGE and the minimum trade value is 100,000 Satoshis. The smallest order in the book is 100000 DOGE at 1 satoshi each. The largest order in the book is 4500 DOGE at 2 btc each. Creating minimum tick sizes: The following minimum tick size changes are pending review and customer feedback. On a per market basis, we will be instituting minimum tick sizes that are based on the current price of the market. The target is to have minimum trade sizes that are near 0.1% of the current price. The current minimum tick size is 1 satoshi. For example, Ethereum trades at 0.0577 Bitcoin. Bids and asks can only be placed in 0.0001 increments. So the next level on the bid side of the orderbook will be 0.0576 and 0.0578 on the ask. A general statement about market manipulation tactics: B-Trex actively discourages any type of market manipulation, including pump groups. Consistent with our terms of service, we will suspend and close any accounts engaging in this type of activity and notify the appropriate authorities

  • Margin Trading Availability

    B-trex is currently working on a new trade engine that will allow for margin trading and advanced order types. At this time Margin trading is not live on the site but we are actively working towards a solution to offer this among many other new features.

  • What fees does B-Trex charge?

    B-Trex has the following fees Trades - All trades are charged .25% of the profits of the trade. This is calculated by taking the (amount * purchase price * .0025). Any portion of an order that has not execute, will be refunded fully upon the cancellation of the order. Deposits - There are no fees for deposits. Please be aware that some coins require us to move your funds to another address before we credit them. This means the coins network will charge you the normal transaction fee for this send. This is not something we can avoid. Withdraws - Our intention is to not make any profits on withdraws. However, each coin has a network transfer fee that is built into the coin. This means that we must charge a small amount to cover this fee. You can view the fee for a coin by clicking thenext to the coin to bring up the withdraw window which shows the fee.

  • Why is the total price an estimate in the trade confirmation dialog?

    B-Trex will always attempt to give you the best price when you place an order. For instance, if you want to buy Bitcoin for $750 but someone is currently selling it for $700, you will only pay $700. Unfortunately, we don't know what price you will pay until the time the order is executed so the website will display the worse case price to you.